Frequently asked questions
Everything you need to know before your stay
Here you will find the answers to the questions our guests ask us most often: parking, arrival and departure times, rooms, restaurant, wellness centre, beach and pets.
We have gathered them to help you plan your holiday in Diano Marina with no surprises.
If you can’t find what you are looking for, write to us or call us: we will be happy to help.
Parking
Does the Corallo Wellness Hotel have a car park?
Yes, the hotel has its own car park, for a fee and with a limited number of spaces.
Is the hotel car park supervised?
No, the car park is not supervised and there is no attendant. It works like a supermarket or shopping centre car park: you pay for the space where you leave your car, not for its custody. For this reason the hotel cannot be held liable for any theft, damage or incidents involving vehicles and the items inside them: we would have no way of knowing what happened, when or who was responsible. We recommend always locking your car and not leaving valuables in sight.
Do I need to book the car park?
Yes, and we recommend doing so in advance, together with your room booking. Spaces are subject to availability: if you arrive without having booked, we cannot guarantee you a parking space.
How much does the hotel car park cost?
€9 per day. In August and in high season the price is €15 per day.
Are there size limits for cars?
Yes. The parking spaces, covered and uncovered, are suitable for cars up to about 4.20 m long and 1.80 m high. If your car is larger, please let us know when booking: two spaces will need to be reserved, subject to availability.
From what time can I use the car park?
If booked, the car park is available from 12:00 on the day of arrival until 10:00 on the day of departure.
Is there free parking near the hotel?
Yes, there are free public parking areas near the hotel. Please note: on the night between Monday and Tuesday it is not possible to park along Viale Kennedy because of the weekly market.
Booking and prices
How do I get the best price at the Corallo Wellness Hotel?
By booking directly through the online booking on our website: discounts and promotions are calculated automatically according to the period, and direct bookings always get a 5% discount on the stay. Promotions cannot be combined.
Can I change a booking made online?
Yes, you can request changes by e-mail or by phone.
How do I know if my booking is confirmed?
As soon as we receive the deposit, we send you a confirmation e-mail. If that is not possible, we will contact you by phone.
Arrival and departure
What time is check-in?
From 12:00 if you have booked full board, from 15:00 for all other board options.
What time is check-out?
The room and the car park are available until 10:00 on the day of departure.
What are the reception opening hours?
Reception is open every day from 8:30 to 21:00. A night porter is on duty for late arrivals.
Rooms
Do the rooms have a sea view?
No. The hotel is not on the seafront but in the second row: the rooms overlook the garden or the tree-lined avenue.
What is in the room?
All rooms have a balcony, private bathroom, TV, telephone, safe, hairdryer, mini-fridge and air conditioning.
Families
Is the Corallo suitable for families with children?
Yes, children are very welcome! For dedicated services such as baby food and kids’ club we recommend our partner hotel Raffy Family Hotel.
The wellness centre is for adults only.
Restaurant and drinks
Are drinks included in the stay?
No. You can add the “Drinks included with meals” package when booking online or on arrival: it includes water, house wine and soft drinks with lunch and dinner, for €15 per room per day.
What kind of food does the restaurant serve?
Ligurian cuisine, with a wide choice of meat and fish dishes. Breakfast is a sweet and savoury buffet.
Wellness Centre
Does the hotel have a swimming pool?
No, but in summer guests can use the swimming pool of the nearby Hotel Raffy, subject to availability.
What is the wellness centre like?
The wellness centre is on the 4th floor and has a hot tub. It is available for a fee and for adults only. See the Spa Regulations.
Beach
Does the hotel have a partner beach?
Yes. Our partner beaches are Bagni Paradiso, 150 metres from the hotel, and Bagni Giardino & Continental, 200 metres away, with fine gravel: they are always available to our guests at discounted rates.
The sandy beach, included in certain offers and types of stay, is available on request and for a fee from 15 June to 15 September at Bagni Delfino and Bagni Mappamondo, about 600 metres away.
See the Beach page.
Pets
Does the Corallo Wellness Hotel accept pets?
Yes, small and medium-sized dogs are welcome for a supplement. Pets are not allowed in the restaurant or in the wellness centre. Discover our pet-friendly offer.
Getting here
How far is the railway station?
Diano Marina station is about 3 km from the hotel. The shuttle bus stop is about 1 km away. Alternatively, you can book a taxi (tel. 0183 495210).
Can I use a bicycle during my stay?
Yes, the hotel provides free bicycles, subject to availability.
If you would like to bring your own bike, please note that the Corallo Wellness Hotel does not have a supervised bike room: for cyclists we recommend our partner hotel Raffy Bike Hotel, which has one.