Conditions and Questions
Some facts that are good to know
What is included in the price?
Included in the full board and half board price:
- Rich sweet and savoury breakfast buffet
- Menu with a wide selection of Ligurian dishes with a variety of meat and fish
- Rooms equipped with balcony, private bathroom, TV, telephone, safe, hairdryer, mini-fridge, and air conditioning
- Bar with lounge, reading room, TV room
- Wireless internet and internet point in the lobby
- Bicycles available for free until exhausted
- Bar terrace and garden
- 24-hour concierge service
- Use of the pre-Olympic pool at our nearby Hotel Raffy until full in summer
Not included:
- Drinks. You can activate the Drinks Included package for unlimited water, house wine, and soft drinks by the glass during meals for €15.00 per room per day
- Our car park is located within the hotel grounds; booking is required as spaces are limited, and the daily rate is €9.00, or €15 during August and the high season. If you haven’t booked it yet, make sure of availability. Please note that covered parking spaces are suitable for cars no longer than 4.20 meters and no higher than 1.80 meters. If your car is larger, please let us know at the time of booking and reserve, subject to availability, two parking spaces. Pay attention to the night between Monday and Tuesday: due to the weekly market, it is not possible to park along Viale Kennedy.
- Adjacent to our property are free parking areas.
- The Wellness Center on the 4th floor. Visit the detailed page of the Spa Regulations.
- The Beach Service is partnered with nearby Bagni Mar Ligure and Bagni Paradiso. Just book the solution that best suits your needs. Some booking solutions already include the beach service, but where not expressly indicated, it is considered not included. For all info, please check the Beach section.
- Small and medium-sized pets are allowed for a fee; however, access to the restaurant and wellness area is prohibited.
Promotions are not cumulative. Please read the conditions of the chosen solution at the time of confirmation.
How to book?
We will be happy to respond to booking requests by filling out the booking form on our website or via e-mail and phone.
Online booking is also active on the web page to book directly.
- The reservation will be confirmed after sending a deposit equal to 30% of the stay amount, which you can send by Postal Order, Bank Transfer, Credit Card, and/or via PayPal.
- Deposits sent will be credited to our final account net of bank charges for the operation.
- The confirmation deposit, paid to fix the reservation, will be forfeited for late cancellations and, in addition to withholding the deposit, it is possible that payment of the entire cost of the booked stay or the greater damage suffered may be required regardless of the reason for cancellation, which must always be communicated in writing via email to info@corallohotel.it.
Here are our bank details if you prefer to send the deposit by bank transfer:
BANK TRANSFER
QUADRIFOGLIO DI ESCH RENATE E C. SAS
IBAN: IT47E0306949000615280785227
BANCA INTESA
FIL. DIANO MARINA
POSTAL ORDER
CORALLO WELLNESS HOTEL
Via dei Gigli 5
18013 DIANO MARINA (IM)
- It is mandatory to include the booking references (the name with which the reservation was made, arrival date, and departure date) in the reason for the payment by postal order or bank transfer.
- The cancellation of the stay must be communicated via email to info@corallohotel.it and is considered valid following our written confirmation. Any other type of communication will not be considered valid to block the deposit.
New cancellation policies
Dear Guest, we are already looking forward to welcoming you back and have introduced the following cancellation policy:
- DEPOSITS AND BOOKING DEPOSITS, if not used, WILL BE CREDITED TOWARDS YOUR NEXT STAY AT CORALLO WELLNESS HOTEL (you may cancel your reservation free of charge up to 14 days before arrival. During certain peak-season periods, an additional cancellation fee may apply in the event of cancellation). Under no circumstances will the deposit be refunded, as the cancellation does not depend on us and we are unable to assess individual personal circumstances.
- In the event of early departure or late arrival, a charge of up to 3 nights at the room rate may apply, in accordance with the “Hotel Customs and Practices” established by the Imperia Chamber of Commerce.
- Any meals not consumed will not be deducted from the total cost of your stay.
Payment Terms:
Guests are kindly requested to inform Reception of their preferred payment method upon arrival and to settle their account no later than the day before departure.
- Hotel bills may be settled by debit card, Visa, Mastercard, or cash up to the maximum amount permitted by Italian law. Personal checks are not accepted.
- Guests who have not paid a deposit at the time of booking are kindly requested to pay an advance upon arrival at the hotel.
- Our rates may vary during sporting events or special occasions. The tourist tax is not included.
VAT, TAXES AND DUTIES:
Should there be any changes to VAT or to any other taxes or duties included in or related to the Hotel’s services (including, but not limited to, the tourist tax), such amounts will be charged in accordance with the applicable laws and in addition to the agreed rates.
By confirming a reservation, guests acknowledge and accept the above terms and conditions, expressly waiving any different conditions that may be established by NEXI or by any other provider of the credit card used for payment.
Is it possible to insure the deposit or the stay?
Yes. When booking your stay at Hotel Corallo, you can choose to protect your deposit or your entire stay with Booking Protection Allianz Assicurazioni. In the event of cancellation, the insurance allows you to obtain a refund of the amounts paid directly from Allianz, according to the policy conditions, allowing you to book without any worries.
Questions and Answers
How can I calculate the best quote?
It’s very easy, using our online booking on the site www.corallohotel.it you are sure to get the best price for your seaside holiday, as discounts and promotions are calculated based on the chosen period. Those who book directly always receive a 5% discount on the stay. Promotions are not cumulative. Changes to the online booking will always be possible through email or phone communication.
How can I know if my booking is confirmed?
As soon as we receive the required deposit, we usually confirm the booking by email, or if this is not possible, we will contact you by phone.
What time can I arrive?
Check-in is possible from 12:00 pm for those who have booked full board and from 3:00 pm for all our other guests, so we have the necessary time to prepare the room. The parking lot, if booked, will also be available from 12:00 pm.
On the day of departure, your room and parking space will be available until 10:00 am.
The reception is open daily from 8:30 am to 9:00 pm.
For late arrivals, our night porter will be available, while if you wish to leave before 8:30 am, please settle the bill the night before.
How far is the Train Station?
The DIANO Station is about 3 km from our hotel. To check the shuttle bus schedule, please visit the Diano Marina Municipality website. Alternatively, we recommend booking a Taxi at tel- 0183 495210. The shuttle bus stop is about 1 km from our hotel.
How much does the beach cost? Are there free beaches in Diano? Are there dog-friendly beaches?
For stays from June 15 to September 15, you can combine the Beach Service at Bagni Delfino, Solarium, or Bagni Mappamondo in the centre of Diano Marina, booking the umbrella and two sunbeds with the room, subject to availability.
Are drinks included in the stay?
Drinks are not included in the stay. You can add the “Drinks included with meals” package from our Additional Services when booking online, or upon arrival at the hotel, to include water, house wine, draft beer, and soft drinks during lunch and/or dinner.
Parking?
The hotel has an internal parking lot, by reservation and for a fee, it is possible to reserve a spot for your car at the time of booking. The price is €9.00 per day, except in August and during the high season, when it costs €15.00 per day. Our parking spaces, covered and uncovered, are for medium-sized cars (about 4.20 metres long and 1.80 metres high), if you have a larger car, you need to reserve two spaces and inform us at the time of booking. Adjacent to our property are free parking areas.
Do the rooms have a sea view?
We have rooms with a view of the garden or the tree-lined avenue, but not a sea view, as the hotel is not located directly on the seafront but a little further back.
Does the hotel have a swimming pool?
The hotel has a wellness area with a hot tub; we do not have a swimming pool. The wellness centre is reserved for adult guests.
For families with children, we recommend our partner, the Raffy Family Hotel, which has an outdoor swimming pool and a kids’ club.
Currently, there are no offers available!
Contact us directly to discover promotions and opportunities tailored for you.
Special Offers
Depending on the period here you will find our best offers for your relaxing moments
Day Spa offers in Diano Marina
Summer Offers in Diano Marina
Special Offers Children Discounts
Special Offer pet Friendly Hotel